« The Christmas Carpet Cleaning Rush Has Begun! | Home | The Summer Heat & Humidity and it’s effect on odors. »
Are All Of These Certifications Really Necessary?
By Jon | December 13, 2009
Well the simple answer is yes……..but there is so much more to this answer. Often customers will ask me what it takes to become certified in carpet and upholstery cleaning or attain my level of “IICRC Master Cleaner” The IICRC or The Institute of Inspection, Cleaning and Restoration Certification has served as the Industry Guardian for the cleaning, inspection and restoration service industries for more than 30 years. As a non-profit certification organization, the IICRC helps ensure that you have access to trusted and trained cleaning professionals by establishing and monitoring certification programs and standards for these industries.
To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC–Certified professionals range from flooring inspection and cleaning to mold remediation to water and fire damage restoration.
As a final note, it is my opinion that if a company is not certified I question what other short cuts in establishing their business have been taken that may reflect in the quality of their work and overall integrity of their business. To find a IICRC Certified Firm in your area go to : http://www.iicrc.org/ Always ask if your cleaner is certified, and if they respond with yes, ask for the name of the certifying body and inspect their laminated wallet card, it will state if they are a certified firm (very important, because they offer stand alone technician certification) and if they are current on all of their insurance requirements and education. All Certified Firms are recertified every year and the best way to make sure is to check the IICRC website or call them at 1-800-835-4624.
Topics: Uncategorized | No Comments »
Comments
« The Christmas Carpet Cleaning Rush Has Begun! | Home | The Summer Heat & Humidity and it’s effect on odors. »